New Disconnection Proceedures Begin January 1, 2019

Starting JANUARY 1, 2019 Electric disconnects will be done remotely AND NEW FEES IN EFFECT.
 
NEW FEES:
Electric/Water DELINQUENT FEE $40.00 on all payments not received by end of business day on the 5th
Additional Electric Meter Deposit $25.00
*NEW* Electric RECONNECT FEE $25.00 (Business Hours)
*NEW* Water RECONNECT FEE $40.00 (Business Hours)
*NEW* Electric RECONNECT FEE $100.00 (After Hours)
*NEW* Water RECONNECT $60.00 (After Hours)
 
Cash will NOT be accepted as a form of payment afterhours. Check, Money Order, Or On line payment (payment confirmation must be taken to Police Station or forwarded to: 302-841-7622.
 
Notices will NOT be left at your door on day of disconnect
Please read your bill for all your payment options.
 
If you have questions about getting service restored after business hours, please call: 302-841-7622.

Audited Financial Statement for the Period Ending June 30, 2018 Now Available 

At a City Council meeting on Tuesday, December 11, 2018, members from S B & Company, LLC presented the Audited Financial Statements for the period ending June 30, 2018 to the members of the City Council and public. The complete information can be found below. 


Click here for Click here for Audited Financial Statements

2019 CITIZENS POLICE ACADEMY

ACADEMY DATES:
JANUARY 23, 2019 - MARCH 13, 2019
 
The Citizens Police Academy (“CPA”) is an 8-week program designed to provide a direct overview of both law enforcement and community-related functions of Seaford Police Department (SPD). Graduates of this course will have a better understanding of the operation of the Agency, and a greater awareness and appreciation of the daily challenges faced by our officers.
 
The Citizens Police Academy will meet each week, for 8-weeks, on Wednesday evenings beginning January 23, 2019 from 6:00 PM – 9:00 PM. Classes are held at the Seaford Police Department located at 300 Virginia Avenue, Seaford, DE 19973. There is no fee to attend this program; however, we request that applicants be committed to the full eight-weeks. 
 
 
 
The Citizens Police Academy consists of classroom and hands-on instruction. Some of the topics covered during the CPA include the following and are subject to change at any time by our agency.
 
  • Functions of the 911/Dispatch Center
  • CPR/AED Certification
  • Current Police Issues
  • Defensive Tactics
  • Officer Involved Shootings
  • Scenario Based Training (Airsoft) / Ride-A-Longs
  • Use of Force
  • Computer/Telephone Scams
  • S.C.O.P.E Team
  • Range/Firearms Safety
  • And more…
 
 
All instructors for the academy are highly-trained and experienced police officers or professionals in their respective fields. In addition to in-depth presentations and demonstrations over the 8-week period, class members will be given the opportunity to participate in classroom discussions and hands on scenarios using airsoft weapons. Members will receive instruction on proper weapon handling, weapons safety, and be allowed to participate in exercises. There will be an evening spent at the range to fire police issued firearms, and discuss firearms safety. The Citizens Police Academy will conclude with a graduation ceremony on March 13, 2019.
 
The Citizens Police Academy is open to all Delaware residents that are 18 years old or older. A clear copy of a valid state-issued ID or driver’s license must be included with the application. A criminal history check will be performed on all applicants. The class size is limited to 20 students. Due to the high demand for this course, applicants are encouraged to apply immediately and include a valid email address on your application.
 
Applications must be received by December 15, 2018
Applicants will be notified via email the week of January 2nd
 
Should you have any questions about this program, please contact Cpl. Frank Bradley by phone at (302) 629-6644 or by e-mail at Frank.Bradley@cj.state.de.us


Click here for 2019 CPA Academy Application

City of Seaford Urges Customers to be Alert to “Delinquent Account” Scam

December 10, 2018 - Recently, several City of Seaford customers, have been contacted by a “Delinquent Account” scam call.   Callers are advising customers their electric account with the City of Seaford is delinquent and someone has been sent out to shut off service for non-payment, unless they pay a specified amount over the phone. 
 
The City of Seaford wants our customers to know that when addressing past due accounts, the City of Seaford never accepts payments outside of City Hall or the Seaford Police Department, nor do we endorse any specific forms of payment.  If you are contacted by someone representing the City of Seaford, customers should always obtain their full name and affiliation with the City.  If a customer has any doubt as to the validity of the person claiming to represent the City of Seaford, they should contact our office at 302-629-9173 and an official representative will be glad to assist you.  
 
Customers are reminded to practice safety when someone representing a business contacts them via telephone, email or in person regarding their personal account information.  

 

City of Seaford Launches New Citizen Reporting Tool Powered by SeeClickFix

April 6, 2018 – The City of Seaford has partnered with SeeClickFix to announce a new platform which will allow citizens to report quality-of-life issues and request City of Seaford services.
 
With the free SeeClickFix mobile app and web tools, City of Seaford citizens will now be able to provide staff with pictures, videos, specific descriptions, and more — valuable information needed to get the job done efficiently. In addition, the SeeClickFix platform provides a centralized issue management system to manage issues from creation to resolution — engaging City of Seaford citizens throughout the process.
 
Mayor David Genshaw is excited about this app and notes the “interactive, fast response tool allows our community to be part of making Seaford better and provides us with a measurable tool to the problem resolution”
 
This partnership not only allows City of Seaford citizens to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests — not just the ones they report.  “See Click Fix is a great technology advancement the City has invested in to better connect us with our residents and businesses. The mobile app is convenient and easy to use” said City Manager Charles Anderson.
 
SeeClickFix officials say they “are honored to partner with Seaford to expand their citizen services. It’s exciting to watch a city partner with their residents to improve their community through better efficiency and transparency. In addition, Seaford launches as the first SeeClickFix partner in Delaware!”  The SeeClickFix mobile app is available for download on Android and iPhone, and then just search for Seaford, DE within the app after is installed.   In addition to the mobile apps, citizens can send reports to the City’s website https://www.seafordde.com and click on the Report Concerns button on the home page and also at seeclickfix.com https://seeclickfix.com/seaford
 
 
About SeeClickFix
 
SeeClickFix was founded in 2008 to empower citizens with tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens.
 
This exchange helped to build one of the largest neighborhood networks in the world — upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.
 
SeeClickFix has worked with government partners to develop municipal management tools on top of this citizen network. As SeeClickFix is adopted into the everyday lives of government users, the benefit of the engaged citizen base continues to grow.
 

City Offers Bill Pay and E-Bill Options

Did you know the City of Seaford offers several bill pay options for your utility services?  We also offer electronic billing too!  For more infomration about these options and a description of our billing and collection process, please see the document below, or visit the Admistration Department page. 


Click here for Bill Pay & E-Bill Options

FY2015 Audited Financial Statement Now Available

At a Council meeting on Tuesday, November 25, a member of Pigg, Krahl and Stern presented the FY2015 Audited Financial Statements to the members of Council and the public.  The complete information can be found below.


Click here for FY2015 Audited Financial Statements and Presentation

Sussex County Launches Smart911 Service For Public


Sussex County wants the public to be smart when it comes to preparing for the worst.
 
The County, in partnership with Delaware State Police, the Sussex County Volunteer Firefighters Association and the Seaford and Rehoboth Beach 9-1-1 dispatch centers, announced Thursday, Sept. 11, a new high-tech tool designed to give first responders critical information about those in need when seconds count.
 
Called Smart911™, the online service allows any Sussex County resident to create a Safety Profile for his or her household, and pre-load information in that profile should someone ever need to call 9-1-1. The service, which is completely voluntary and free to use, is unique in that it allows users to control their information, which travels with them wherever they may go in the United States, so long as another jurisdiction uses the Smart911™ program. The service, available at www.smart911.com, is especially helpful for people with specialized conditions, young children, or mobile phones, which unlike a home or business, do not have a physical address.
 
For instance, a diabetic with asthma could include his or her specific medical information in a Safety Profile, which would also include that person's mobile telephone number and home address. If the user ever dials 9-1-1, the pre-loaded information will display on a dispatcher's screen at any 9-1-1 center that uses Smart911™ - whether in Sussex County, Del., or King County, Wash. Meanwhile, parents can include pictures of their children in their household profiles that could be used to give first responders an instant image should a child ever become lost.
 
Information is encrypted and never released publicly, and is only relayed to dispatchers when a phone number associated with a household's pre-loaded profile calls 9-1-1.
 
"Taking a few minutes now to answer some basic questions could be a life-saver when you or someone in your family needs help," said Sussex County Council President Michael H. Vincent, who is also a longtime volunteer firefighter and former Seaford fire chief. "What Smart911 allows the public to do is to plan ahead, when people are calm and thinking clearly. They answer many of the same questions dispatchers would ask during an emergency call, when the situation might be chaotic, and it all can be done in just a few minutes. That could save precious minutes later on when timing is everything."
 
Smart911™ provides details that otherwise would have to be collected in the moment of crisis, which can affect the type and speed of response when an emergency call is placed. That can mean the difference between life and death.
 
Sussex County is providing the new service to the public at no cost to individual users or families. County Council included funding for the service beginning in the FY2014 budget.
 
"The Smart911 service represents another critical investment Sussex County has made in public safety," County Administrator Todd F. Lawson said. "Public safety is the single-biggest, and arguably most important, investment the County makes each year, from our award-winning EMS service and state-of-the-art 911 center to our partnerships with local fire companies and local and State police. We're proud to be able to offer this life- and time-saving service to the people of Sussex County."
 
Developed by Rave Mobile Safety and launched in 2010, Smart911™ is available in more than 1,000 communities in 35 states. In Delaware, Sussex County is the second jurisdiction to implement Smart911™; New Castle County has utilized the service since 2013.
 
"Smart911 allows a person to add cell phone numbers, pictures of family members, and any conditions or information that they believe would help dispatchers send the appropriate response," Sussex County Emergency Operations Center Director Joseph L. Thomas said. "This will be especially helpful for those visiting our communities. If you are here on vacation and have a Smart911 profile, and an unfortunate emergency arises, this tool will give our 911 dispatchers the information they need to assist quickly in a time of need. We're proud to be able to offer the peace of mind that Smart911 provides."
 
To learn more about Smart911™ or to sign up, click the Smart911™ badge on the Sussex County website at www.sussexcountyde.gov or go directly to www.smart911.com. For residents without Internet service, Smart911™ information and registration is available at any library in Sussex County.
 
For further information or assistance, please call (302) 855-7801.